Privacy Policy

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This document discloses the policies of Consulto B.V. with regards to the collection and usage of data we receive from Widget Owners and Users. The application provided on the website, consulto.com, collects some Personal Data from Widget Owners and from Users. This Privacy Policy applies only to information that Widget Owners and Users provide to us through this Site or using the consulto.com software services (commonly referred to as: Chat Widget), whether as an expert advisor (Widget Owner and/or Advisor) or a recipient of expert advice (User).

Data Controller and Owner

Consulto B.V. – Kabelweg 43, 1014 BA Amsterdam

Owner contact email: info@consulto.com

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: first name, last name and email address.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.
The Personal Data may be freely provided by the Widget Owner or the User, or collected automatically when using this Application.

Cookies

Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Widget Owners and Users and remember their preferences, for the sole purpose of providing the service required by the Widget Owner and the User.

Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

Widget Owners and Users are responsible for any Personal Data of third parties obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

Widget Owners and Users can edit the settings of their browser to stop accepting cookies or to receive a prompt before accepting a cookie from the websites they visit. If you do not accept cookies, however, you may not be able to use all portions or functionalities of the Site.

More about Cookies on CHROME: If you use Google Chrome for browsing the Internet you can follow this link to find out more about the Privacy and Terms of managing cookies in your browser.
More about Cookies on FIREFOX: If you use Firefox for browsing the Internet you can follow this link to find out more about the Privacy and Terms of managing cookies in your browser.

Mode and place of processing the Data

Methods of processing

The Data Controller processes the Data of Widget Owners and the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

Place

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time

The Data is kept for the time necessary to provide the service requested by the Widget Owner and the User, or stated by the purposes outlined in this document, and the Widget Owner and the User can always request that the Data Controller suspend or remove the data.

The use of the collected Data

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Access to third party accounts to login the application, access to the Payment information of the Advisors to payout the credits due to them, access to the User data of the Widget Owners in order to track the activity and provide the relevant User data to the Widget Owners, Personal Contact Information of the Widget Owners and the Users for Contacting the Widget Owners and the Users.

We do NOT share your information with third parties, we do NOT share your email addresses with sponsors or any third parties, and we do NOT run exclusive ‘sponsored’ emails on behalf of third parties. We may, however, have sponsors or advertisers for emails you would otherwise be choosing to receive but will not send mails specifically for the purpose of advertising third parties or their products.

The Personal Data used for each purpose is outlined in the specific sections of this document.

Facebook permissions asked by this Application

This Application may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it. This service allows this Application to connect with the User's account on the Facebook social network, provided by Facebook Inc.

For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.

The permissions asked are the following:

Basic information to facilitate User login

By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. If the User has made more of their Data public, more information will be available. The information is NOT disclosed on the website, it is used for account authentication (1st session) and fast login (returning Users).

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • Access to third party accounts
  • Contacting the User

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.

The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

Compliance with laws and law enforcement

Consulto.com cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about Widget Owners and Users to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of consulto.com or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be life-threatening, illegal, unethical or legally sanctioned activity.

Additional information about Widget Owner’s and User's Personal Data

In addition to the information contained in this privacy policy, this Application may provide the Widget Owner and User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

The rights of Widget Owners and Users

Widget Owners and Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

This Application does not support “Do Not Track” requests.
To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Widget Owners and Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a Widget Owner or User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Widget Owners and Users.

Information about this privacy policy

The Data Controller is responsible for this privacy policy.

Definitions and legal references

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically from this Application (or third party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Widget Owners and Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the Widget Owner and the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the Widget Owner’s and User's IT environment.

Widget Owner

The individual, group of individuals or company using this Application on one or more sites he/she owns and/or operates, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

User

The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

Data Subject

The legal or natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application

The software tool by which the Personal Data of the User is collected.

Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to this Application.

Latest update: July 03, 2017

If you have any questions about this Privacy Policy, please contact privacy@consulto.com or write to: Customer Support; Consulto B.V. – Kabelweg 43, 1014 BA Amsterdam.

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